IDB-IIC Federal Credit Union
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Winter 2017 Newsletter
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Winter 2016 Newsletter
Fall 2015 Newsletter
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Winter 2015 Newsletter

 


 

Latest News

 

OFFICES ARE NOW OPEN - March 14, 2017

The IDB-IIC FCU offices are now open and operating at normal capacity.

Account access is available using Mobile Banking, Text Banking, Online Banking, or ATMs 24 hours a day. 

If you have a Debit Card you may also receive cash back at many merchant locations.

For key contact information for our debit, credit and bill payment call centers, please click here.

DELAYED OPENING - March 14, 2017

Due to the inclement weather in the immediate area, the IDB-IIC FCU may be opening up to 3 hours late on Tuesday, March 14. We hope to have our doors open as soon as possible once staff arrives. We thank you for your patience and understanding and we will be sending a notice when we re-open today.

Account access is available using Mobile Banking, Text Banking, Online Banking, or ATMs 24 hours a day. 

If you have a Debit Card you may also receive cash back at many merchant locations.

For key contact information for our debit, credit and bill payment call centers, please click here.

APPLE iOS Mobile and Tablet Apps AVAILABLE - February 22, 2017

The issue we were experiencing impacting the availability of Mobile and Tablet Application Banking for iOS users has been RESOLVED.

We apologize for any inconvenience this may have caused and thank you for your understanding.

APPLE iOS Mobile and Tablet Apps Unavailable - February 21, 2017

We are experiencing an issue impacting the availability of Mobile and Tablet Application Banking for iOS users.

Online banking remains available while mobile is down. Impacted end users may delete and reinstall their app in the App Store to resolve the issue while we restore availability.

We apologize for any inconvenience this may have caused and will post an update as soon as our technical teams finish their investigation into the issue.

OFFICE CLOSING - February 20, 2017

Please be advised that the Credit Union will be closed on Monday, February 20, in celebration of Presidents' Day.

Account access is available using Mobile Banking, Text Banking, Online Banking, or ATMs 24 hours a day. 

If you have a Debit Card you may also receive cash back at many merchant locations.

For key contact information for our debit, credit and bill payment call centers, please click here.

Click here for a complete list of 2017 holiday closings.

Un Techo Para Chile: Chile Relief Fund - January 31, 2017

Dear Valued Member,

The IDB-IIC Federal Credit Union joins the IDB Retirees Association fundraising effort to support the people of Chile who were affected by the recent forest fires that hit the southern and central regions of the country. 

To show our support, we will donate $2 to the Chile Relief fund for each member who newly enrolls for e-statements for up to a maximum contribution of $5000.

If you are already signed up for e-statements, but would still like to make a donation to the relief fund, you may do so by requesting an internal transfer to the IDB Retiree Association - Filial Chile Account from within Online Banking.

Please make a difference, Chile needs our help now!

Sincerely,



 


William L. (Chip) Lusk, Jr. 

CEO
IDB-IIC Federal Credit Union

 

RESOLUTION NOTICE: Issue impacting some Online Banking users - January 31, 2017

The technical issue that had impacted some users from accessing their account online has been RESOLVED.

We apologize for any inconvenience this may have caused and thank you for your understanding.

NOTICE: Issue impacting some Online Banking users - January 30, 2017

We are currently experiencing a technical issue that has impacted some users from accessing their account online.

If you are unable to login, please contact creditu@iadb.org to report the issue so that we may resolve it as soon as possible.

For contacting the credit union please refer to our contact us page for department extensions and e-mail addresses.

In addition, you may contact our call center at 202-623-3363 between the hours of 9:00 AM and 5:00 PM, Monday through Friday for assistance as well.

We apologize for any inconvenience this may have caused and will post an update as soon as our technical teams finish their investigation into the issue.

NOTICE: Skye Calling Unavailable - January 27, 2017

We are currently experiencing a technical issue which has rendered skype calling temporarily UNVAVAILABLE.

For contacting the credit union please refer to our contact us page for department extensions and e-mail addresses.

In addition, you may contact our call center at 202-623-3363 between the hours of 9:00 AM and 5:00 PM, Monday through Friday for assistance as well.

We apologize for any inconvenience this may have caused and will post an update as soon as our technical teams finish their investigation into the issue.

NOTICE: Skype Calling AVAILABLE - January 24, 2017

The technical issue which has rendered skype calling unavailable has been RESOLVED.

We apologize for any inconvenience this may have caused and thank you for your understanding.

OFFICE CLOSING - January 16, and January 20, 2017

In observance of the Martin Luther King Jr. Holiday, the IDB-IIC FCU will be closed on Monday, January 16th.

Also, due to the 45th Presidential Inauguration ceremonies being held in Washington DC, we will also be closed on Friday, January 20th. 


Account access is available using Mobile Banking, Text Banking, Online Banking, or ATMs 24 hours a day. 

If you have a Debit Card you may also receive cash back at many merchant locations.

For key contact information for our debit, credit and bill payment call centers, please click here.

Click here for a complete list of 2017 holiday closings.

NOTICE: Skye Calling Unavailable - January 5, 2017

We are currently experiencing a technical issue which has rendered skype calling temporarily UNVAVAILABLE.

For contacting the credit union please refer to our contact us page for department extensions and e-mail addresses.

In addition, you may contact our call center at 202-623-3363 between the hours of 9:00 AM and 5:00 PM, Monday through Friday for assistance as well.

We apologize for any inconvenience this may have caused and will post an update as soon as our technical teams finish their investigation into the issue.

OFFICE CLOSING - December 30 (EARLY CLOSING), and January 2, 2017

In observance of the New Year Holiday, the IDB-IIC FCU will close at 2:00 p.m. on Friday, December 30th and remain closed on Monday, January 2nd.

We will reopen for normal business hours on Tuesday, January 3rd. Please note that all wires received by 12:00 p.m. on Friday, December 30th, will be processed that same business day. Wires received later than noon will be processed on Tuesday, January 3rd.  

Account access is available using Mobile Banking, Text Banking, Online Banking, or ATMs 24 hours a day. 

If you have a Debit Card you may also receive cash back at many merchant locations.

For key contact information for our debit, credit and bill payment call centers, please click here.

Click here for a complete list of holiday closings.

 
National Credit Union AdministrationYour savings federally insured to at least $250,000 and backed by the National Credit Union Administration, a U.S. Government agency.